Help

How can we help you?

We want you to have a simple and easy buying experience. You might have some questions. Read on for details about payment, VAT, delivery, shipping, checking order status, returns, and more.

FAQ

Find your answers on commun questions from ordering, shipping, payment and other wood related questions. Go to FAQ.

Delivery & Pickup

Delivery Options
Personal Pickup
VAT and Tax
Order Status
more

Payment & VAT

Payment Methods
Payment by PayPal
VAT and Tax
more

Returns & Refunds

Return Policy
How to return?
Refunds
more

Have any questions?

Call us or have a look at FAQ. +41 81 750 23 23.